New South Wales native, regular Rosies patron and new volunteer Hayley holds the work of the organisation in very high esteem.

‘It’s a meeting place for people in the community, to catch up with friends and to make new ones over a coffee and a bite to eat.’

Hayley, 35, moved to Cairns just over a year ago to get a new start and heard about Rosies through church.

She attends nearly every night and has been volunteering for two months.

‘I love helping other people – those who cannot afford to pay their rent, food or power bills.’

She says the volunteers are kind and friendly and everyone wants Rosies to stay.

‘It’s a pleasure to work here. It’s great, I love it!’

She says that other patrons are proud that she is a volunteer.

Animal lover Hayley plans to volunteer some more, aims to become a Team Leader and encourage other patrons to join.

She would eventually like to find other ways to help in the community.